Charles Duhigg - Pulitzer Prize-Winning Journalist & Author | Master the Art of Influence + Communication

Charles Duhigg is a Pulitzer Prize-winning journalist and bestselling author who unravels the hidden forces shaping our habits, decisions, and connections. A former New York Times investigative reporter, he brings a rare blend of deep research and human storytelling to uncover what drives lasting change in individuals, teams, and societies. His books, The Power of Habit and Smarter Faster Better, explore how small shifts in behavior create powerful ripple effects, strengthening relationships, fostering collaboration, and unlocking personal and professional growth. Duhigg’s work is a guide for anyone looking to build deeper connections, transform routines, and lead with greater impact.

➡️ Talking Points

00:00 — Intro

02:13 — Charles’ Wake-Up Call on Communication

06:49 — Types of Conversations & Their Daily Impact

11:39 — Identifying the Conversation You’re In

21:25 — From Habits to Communication—What Changed?

25:55 — The Most Surprising Communication Insight

36:08 — Learning vs. Tough Conversations

39:47 — Slowing Down for Better Conversations

46:05 — Strengthening Emotional Connections

47:38 — How These Skills Improved Charles’ Relationships

50:35 — The Communication Challenge Charles Still Faces

55:08 — The Most Underrated Communication Skill

59:13 — Becoming a Supercommunicator

1:00:12 — One Lesson for Charles Duhigg’s Kids